Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Our shipping procedure is to ship your goods within 3 days of generating an order, with an estimated logistical arrival lapse of 15 working days.
You can contact our Customer Service WhsatAPP for a consultation.
If you have already purchased the goods and found that the address is wrong, you can contact our customer service staff of WhatsApp to change.
You can use this link: www.17track.net, to check the logistics track.
No, we do not archive any private information about our customers, so please shop with confidence.
No tax will be incurred on all products and no tax will be incurred in the future.
Yes, we deliver via international logistics, so no matter what country you are in our products will still arrive safely.
If you purchase multiple products, we will determine the final number of packages depending on the international logistics package limitations.
If you need to swap an item
Returns and Exchanges
If you receive the product do not feel like or the product has any quality problems, you can consult our customer service staff, we will do our best to solve this problem for you, to ensure your satisfaction will not let you receive any loss.
We will not allow such mistakes to happen, and we will check and send out the products corresponding to your order.
If you receive a damaged package, please take a picture of the package’s outer packaging and product damage, contact our customer service staff, we will be the fastest and most appropriate way to solve the problem for you.
If a return order arises, please contact our customer service staff and we will inform you of the return address.
(Non-quality problems arising from the return of goods need you to bear all the logistics costs, we will receive the package to check the product does not affect the second sale of the case for a full refund)
All mall questions can be directed to our customer service WhatsApp!
If you have already purchased the goods and found that the address is wrong, you can contact our customer service staff of WhatsApp to change.
All mall questions can be directed to our customer service WhatsApp!